1. Overview
Kitty Poo Club offers a subscription service (“Auto-Ship”) that allows customers to receive litter box refills and related products on a recurring schedule. By purchasing a subscription through our website, you agree to the terms outlined below.
2. Automatic Renewal
When you enroll in the Kitty Poo Club Auto-Ship program, your subscription will automatically renew at the delivery frequency you select during checkout (for example, every 4 weeks). Your payment method will be automatically charged for each renewal order unless you cancel your subscription prior to the renewal date.
The renewal charge will include the price of the selected product(s) plus applicable taxes and shipping fees.
3. Billing and Charges
By enrolling in a subscription, you authorize Kitty Poo Club to charge your payment method for each recurring shipment at the selected delivery interval.
The amount charged will be the price displayed at checkout for your selected product(s), plus any applicable taxes and shipping fees, unless otherwise disclosed.
4. Renewal Notifications
Kitty Poo Club may send email notifications prior to the processing of each renewal order to inform you of your upcoming shipment and charge. These notifications provide an opportunity to modify, delay, or cancel your subscription before the renewal is processed.
5. Managing Your Subscription
Customers may manage their subscription at any time by logging into their customer account portal on our website.
Through your account portal you can:
Kitty Poo Club offers a subscription service (“Auto-Ship”) that allows customers to receive litter box refills and related products on a recurring schedule. By purchasing a subscription through our website, you agree to the terms outlined below.
2. Automatic Renewal
When you enroll in the Kitty Poo Club Auto-Ship program, your subscription will automatically renew at the delivery frequency you select during checkout (for example, every 4 weeks). Your payment method will be automatically charged for each renewal order unless you cancel your subscription prior to the renewal date.
The renewal charge will include the price of the selected product(s) plus applicable taxes and shipping fees.
3. Billing and Charges
By enrolling in a subscription, you authorize Kitty Poo Club to charge your payment method for each recurring shipment at the selected delivery interval.
The amount charged will be the price displayed at checkout for your selected product(s), plus any applicable taxes and shipping fees, unless otherwise disclosed.
4. Renewal Notifications
Kitty Poo Club may send email notifications prior to the processing of each renewal order to inform you of your upcoming shipment and charge. These notifications provide an opportunity to modify, delay, or cancel your subscription before the renewal is processed.
5. Managing Your Subscription
Customers may manage their subscription at any time by logging into their customer account portal on our website.
Through your account portal you can:
- Cancel your subscription
- Change your delivery schedule
- Update payment information
- Skip or delay a shipment
- Change product selections
6. Cancellation
You may cancel your subscription at any time with no cancellation fees.
To cancel your subscription:
Log into your customer account at www.kittypooclub.comNavigate to your subscription settings
- Select Cancel Subscription
You may also contact our customer support team for assistance with cancellation.
If a cancellation request is submitted after a renewal order has already been processed, the order may still ship, but no future renewals will occur.
7. Subscription Confirmation
After enrolling in a subscription, you will receive an email confirmation that includes details of your subscription, including the renewal terms, billing frequency, and instructions for managing or canceling your subscription.
8. Changes to Subscription Terms
Kitty Poo Club reserves the right to modify or update these Subscription Terms at any time. Any changes will be posted on this page and will apply to future subscription renewals.
9. Additional Terms
Your subscription purchase is also subject to our:
- Terms of Service
- Privacy Policy
These documents are available on our website.